Lowell Franga
02-12-2003, 05:33 AM
Hello
I purchased a Monaco OPTIX colormeter and the 2.5 software but am having difficulty to get it to work on Windows XP. Has anyone else experienced a similar problem? I contact the Monaco tech rep who told me they have not received any similar complaints and gave me a few suggestions to try but unfortunately they did not work. I also tried it on a friends computer who has Windows XP and it still didn't work. I am about ready to return it for a refund but am curious if anyone out there has experienced a similar problem and if so, what did you do about it. I am not a computer geek and therefore took it to a computer shop and they couldn't figure out why it didn't work. Would appreciate your input. Needless to say, I am very frustrated and at this time would not recommend the OPTIX to anyone who uses Windows XP.
Lowell:[
I purchased a Monaco OPTIX colormeter and the 2.5 software but am having difficulty to get it to work on Windows XP. Has anyone else experienced a similar problem? I contact the Monaco tech rep who told me they have not received any similar complaints and gave me a few suggestions to try but unfortunately they did not work. I also tried it on a friends computer who has Windows XP and it still didn't work. I am about ready to return it for a refund but am curious if anyone out there has experienced a similar problem and if so, what did you do about it. I am not a computer geek and therefore took it to a computer shop and they couldn't figure out why it didn't work. Would appreciate your input. Needless to say, I am very frustrated and at this time would not recommend the OPTIX to anyone who uses Windows XP.
Lowell:[